Frequently Asked Questions

Find answers to common questions about using the Trial Room app.

How do I delete my account?

To delete your account, go to the profile tab in the app and use the delete account option. Or write to us at contact@trialroomapp.com with the subject line "Delete my account", provide your email address in the mail body.

Where are user uploaded images stored?

All images uploaded by users reside solely in the app. However, they are stored on our server systems for 24 hours from the time of upload, purely for processing the image for the features you're using.

Is it possible to restore images, after an account is deleted?

No, as all images are stored in the app itself, we cannot restore them after account deletion. It is the responsibility of the user to download any pictures/images from the app before deleting their account.